Return, Exchange & Warranty Policy

Hey babe! We want you to absolutely LOVE your Wild Isles Swim pieces as much as we do.

If you aren’t satisfied with your order, please review our return + exchange policy, then email us at returns@wildislesswim.com with:

  • Your first + last name
  • Date of purchase
  • Order number

Our team will send you a return label.

We highly recommend reviewing our size chart or reaching out to our customer service team before placing your order to guarantee the best fit. Need help with sizing? Email us anytime at hello@wildislesswim.com.

Each swimwear order is eligible for ONE FREE exchange.

Returns must be initiated within 14 days of delivery.

Sale Items & Discounts

We do not accept returns of ANY sale items — no exceptions.

  • Items discounted 30% or more are considered FINAL SALE
  • Final sale items cannot be returned or exchanged

By purchasing a sale item, you acknowledge that:

  • It is offered at a significant discount (often below production cost)
  • It is priced to clear inventory
  • It is not eligible for return or exchange

Return Requirements

To be eligible for a return:

  • Items must be in original packaging
  • Items must be unworn, unwashed, and sanitary
  • Swim bottoms must include: Original panty liner - Original tags

If your return shows signs of wear, washing, or staining:

  • It will not be accepted
  • It will be sent back to you at your expense

Processing Times

  • Please allow 3–5 business days for returns to be processed once delivered to our warehouse
  • Refunds may take 7–10 business days to reflect in your bank account

We are unable to make exceptions to this policy — even upon request.

Shipping & Delivery

We ship from our HQ with care.

  • Orders placed between 10 AM – 3 PM (CST) ship same day
  • Orders placed after 3 PM on weekdays ship the next business day
  • Orders placed over the weekend ship the following Monday
  • Orders will ship the next business day if a holiday falls within this window

Please note:

  • We are not responsible for delivery delays caused by United States Postal Service (USPS) or other carriers once your package is in transit
  • We are not responsible for packages shipped to incorrect or incomplete addresses provided at checkout

If your package is returned to us due to an address issue:

  • We can reship it
  • Additional shipping fees will apply

International Returns

For customers outside the United States:

  1. Include your original invoice in your return package
  2. Ship your return using your preferred carrier to:

Wild Isles HQ

1618 Central Ave Suite 125
Minneapolis, MN 55413
USA

  • Returns are processed once received
  • Please allow 7–10 days from when you ship your return for processing
  • You’ll receive a confirmation email once your refund is issued

International Exchanges

We do not offer international exchanges at this time.

Please return your item and place a new order.

Need Help?

We’re here to support you. Reach out anytime at hello@wildislesswim.com.

We’re a small team and truly appreciate your support as we create long-lasting swimwear you’ll love.

Returns & Exchanges

Need a different size? Grab your order number and process your return here.

Start here
Want a second opinion?

We're happy to help make sure you have the right size.

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Our return policy

All swimwear in new condition is available for returns and exchanges within 14 days.

How it Works

Step 1

You'll receive a prepaid return label for your return or exchange. In most locations, you can simply pop this back in your mailbox and USPS will pick it up as regular mail.

Step 2

If you are doing an exchange, once the package is scanned into USPS with a status as "in transit" we send out your exchange item. So the faster you get it in the mail, the faster your new item will reach you.

Step 3

When we receive your item(s) we'll process your refund. We try our best to do this within 2 days of receiving returns but please allow 5-10 days for processing.